由哈電鍋(guo)(guo)爐(lu)承建的(de)廣西盛隆2×145MW燃(ran)氣超臨界項目8#機組(zu)于2022年3月31日上午9時(shi)38分一(yi)次并(bing)網(wang)成(cheng)功,標志著我國燃(ran)氣鍋(guo)(guo)爐(lu)機組(zu)技(ji)術研發邁上了一(yi)個新(xin)的(de)臺(tai)階,引領鋼(gang)鐵(tie)行業二次能源高效利用進入新(xin)時(shi)代(dai),開啟環(huan)保(bao)降碳的(de)新(xin)篇(pian)章。項目建設(she)期間,哈電鍋(guo)(guo)爐(lu)秉持“用戶(hu)至上”的(de)服(fu)(fu)務(wu)(wu)理念,為用戶(hu)提(ti)供技(ji)術指導、質量(liang)監(jian)督、產品交驗(yan)、跟蹤服(fu)(fu)務(wu)(wu)等全方位閉(bi)環(huan)服(fu)(fu)務(wu)(wu),保(bao)證了項目建設(she)進度和工(gong)程質量(liang),用優(you)質服(fu)(fu)務(wu)(wu)創優(you)質工(gong)程,獲得用戶(hu)的(de)高度贊譽。
成(cheng)立(li)服(fu)務(wu)團(tuan)隊(dui)(dui),全(quan)(quan)(quan)(quan)面(mian)(mian)(mian)開展服(fu)務(wu)。項(xiang)(xiang)目(mu)(mu)(mu)(mu)建設(she)(she)(she)伊始,為保證現(xian)場(chang)(chang)施工(gong)(gong)的(de)(de)順(shun)利、高效(xiao)進(jin)行(xing),哈電鍋(guo)(guo)爐(lu)(lu)(lu)第一(yi)時間成(cheng)立(li)了(le)(le)(le)(le)項(xiang)(xiang)目(mu)(mu)(mu)(mu)服(fu)務(wu)團(tuan)隊(dui)(dui),選派了(le)(le)(le)(le)燃(ran)氣鍋(guo)(guo)爐(lu)(lu)(lu)服(fu)務(wu)經驗豐富(fu)的(de)(de)安(an)裝技術員(yuan)(yuan)作(zuo)(zuo)(zuo)為工(gong)(gong)程代表進(jin)駐(zhu)現(xian)場(chang)(chang),與(yu)公司各職能部(bu)門聯動,全(quan)(quan)(quan)(quan)面(mian)(mian)(mian)開展現(xian)場(chang)(chang)技術服(fu)務(wu)工(gong)(gong)作(zuo)(zuo)(zuo)。針對全(quan)(quan)(quan)(quan)球首臺高效(xiao)超臨界燃(ran)氣發電鍋(guo)(guo)爐(lu)(lu)(lu)這一(yi)全(quan)(quan)(quan)(quan)新(xin)爐(lu)(lu)(lu)型,哈電鍋(guo)(guo)爐(lu)(lu)(lu)在(zai)安(an)裝工(gong)(gong)作(zuo)(zuo)(zuo)初(chu)期(qi)便組(zu)織進(jin)行(xing)了(le)(le)(le)(le)細致、全(quan)(quan)(quan)(quan)面(mian)(mian)(mian)的(de)(de)設(she)(she)(she)計(ji)及安(an)裝要點(dian)交底,與(yu)現(xian)場(chang)(chang)施工(gong)(gong)人員(yuan)(yuan)進(jin)行(xing)了(le)(le)(le)(le)深(shen)入交流,明確了(le)(le)(le)(le)安(an)裝過程中的(de)(de)重點(dian)、難點(dian),并在(zai)鍋(guo)(guo)爐(lu)(lu)(lu)安(an)裝全(quan)(quan)(quan)(quan)過程中始終保持(chi)現(xian)場(chang)(chang)的(de)(de)不(bu)間斷服(fu)務(wu)。在(zai)安(an)裝高峰期(qi),哈電鍋(guo)(guo)爐(lu)(lu)(lu)加派一(yi)名盛隆項(xiang)(xiang)目(mu)(mu)(mu)(mu)鍋(guo)(guo)爐(lu)(lu)(lu)主要設(she)(she)(she)計(ji)負責人員(yuan)(yuan)到現(xian)場(chang)(chang),組(zu)成(cheng)駐(zhu)項(xiang)(xiang)目(mu)(mu)(mu)(mu)現(xian)場(chang)(chang)服(fu)務(wu)協調小分(fen)隊(dui)(dui)。現(xian)場(chang)(chang)小分(fen)隊(dui)(dui)成(cheng)員(yuan)(yuan)涵(han)蓋多(duo)個專業方向,業務(wu)分(fen)工(gong)(gong)明確,從設(she)(she)(she)計(ji)問題解(jie)答、安(an)裝技術指(zhi)導、現(xian)場(chang)(chang)問題協調處理、安(an)裝質量監督、設(she)(she)(she)備開箱檢驗等方面(mian)(mian)(mian)進(jin)行(xing)了(le)(le)(le)(le)全(quan)(quan)(quan)(quan)面(mian)(mian)(mian)高效(xiao)服(fu)務(wu)工(gong)(gong)作(zuo)(zuo)(zuo),為機組(zu)順(shun)利投產(chan)提(ti)供了(le)(le)(le)(le)良好的(de)(de)服(fu)務(wu)和強有力的(de)(de)技術支(zhi)持(chi)。
多方協調(diao)(diao)(diao)(diao),快速(su)為用戶解決問(wen)題。在項(xiang)目(mu)(mu)持續推進(jin)過(guo)程中,哈(ha)電鍋(guo)爐(lu)始(shi)終(zhong)將“用戶滿意”放在第一(yi)(yi)位(wei),公(gong)司(si)領導多次帶隊赴現場(chang)解決問(wen)題,還與用戶、總(zong)包專門建立了“盛隆三(san)方協調(diao)(diao)(diao)(diao)”工(gong)作機制,全方位(wei)協調(diao)(diao)(diao)(diao)項(xiang)目(mu)(mu)安裝(zhuang)(zhuang)過(guo)程中設(she)計配(pei)合(he)(he)、應急處理(li)及設(she)備供貨等問(wen)題,以(yi)保(bao)證問(wen)題可以(yi)得(de)到快速(su)解決。作為現場(chang)與公(gong)司(si)溝通(tong)的橋梁和(he)紐帶,哈(ha)電鍋(guo)爐(lu)工(gong)程代表在盛隆現場(chang)與公(gong)司(si)的項(xiang)目(mu)(mu)管(guan)理(li)團(tuan)隊緊密配(pei)合(he)(he),針對項(xiang)目(mu)(mu)實際安裝(zhuang)(zhuang)節點(dian)和(he)設(she)備吊裝(zhuang)(zhuang)施工(gong)順序,溝通(tong)、傳遞設(she)備需求(qiu)信息,協調(diao)(diao)(diao)(diao)項(xiang)目(mu)(mu)管(guan)理(li)團(tuan)隊及時調(diao)(diao)(diao)(diao)整(zheng)設(she)備生產、發貨順序。盛隆項(xiang)目(mu)(mu)8# 鍋(guo)爐(lu)于2021年(nian)8月(yue)鋼結(jie)構開(kai)始(shi)吊裝(zhuang)(zhuang),9月(yue)完成頂板梁吊裝(zhuang)(zhuang),2022年(nian)1月(yue)水(shui)壓試驗一(yi)(yi)次通(tong)過(guo),3月(yue)14日吹管(guan)結(jie)束(shu),最終(zhong)于2022年(nian)3月(yue)31日一(yi)(yi)次并(bing)網成功。鍋(guo)爐(lu)部件整(zheng)體安裝(zhuang)(zhuang)周期非(fei)常(chang)緊湊(cou),水(shui)壓、并(bing)網發電等關鍵節點(dian)均一(yi)(yi)次通(tong)過(guo),順利達到預期效(xiao)果。
做(zuo)好(hao)監(jian)裝(zhuang)(zhuang)服(fu)務(wu)(wu),提高安(an)裝(zhuang)(zhuang)質(zhi)量。盛隆項(xiang)(xiang)目現(xian)(xian)(xian)(xian)(xian)場(chang)(chang)服(fu)務(wu)(wu)協調小(xiao)分(fen)隊(dui)在做(zuo)好(hao)本職工(gong)(gong)(gong)(gong)作(zuo)(zuo)的(de)(de)(de)同(tong)時,還主(zhu)動肩(jian)負起安(an)裝(zhuang)(zhuang)質(zhi)量監(jian)督工(gong)(gong)(gong)(gong)作(zuo)(zuo),保(bao)證各(ge)部(bu)件安(an)裝(zhuang)(zhuang)符合設計技(ji)術要(yao)求(qiu),提升鍋(guo)爐(lu)(lu)(lu)部(bu)件整體安(an)裝(zhuang)(zhuang)質(zhi)量。在鍋(guo)爐(lu)(lu)(lu)水冷壁吊裝(zhuang)(zhuang)前的(de)(de)(de)一(yi)次例行檢查(cha)時,工(gong)(gong)(gong)(gong)程(cheng)代表(biao)發現(xian)(xian)(xian)(xian)(xian)爐(lu)(lu)(lu)膛(tang)前墻(qiang)剛性梁校平(ping)裝(zhuang)(zhuang)置(zhi)部(bu)分(fen)活動端(duan)已(yi)被現(xian)(xian)(xian)(xian)(xian)場(chang)(chang)施(shi)(shi)(shi)工(gong)(gong)(gong)(gong)人(ren)員誤操作(zuo)(zuo)焊(han)死,且有(you)多處重(zhong)要(yao)間隙位置(zhi)與圖紙要(yao)求(qiu)不符,如不及(ji)時修正,在鍋(guo)爐(lu)(lu)(lu)運行過程(cheng)中必(bi)將影響鍋(guo)爐(lu)(lu)(lu)的(de)(de)(de)正常(chang)膨脹,最終(zhong)可能(neng)導致(zhi)水冷壁管屏撕裂、泄漏等嚴重(zhong)后果。按(an)照(zhao)施(shi)(shi)(shi)工(gong)(gong)(gong)(gong)進度(du)要(yao)求(qiu)此(ci)部(bu)分(fen)鍋(guo)爐(lu)(lu)(lu)部(bu)件第(di)二(er)天就要(yao)吊裝(zhuang)(zhuang),工(gong)(gong)(gong)(gong)程(cheng)代表(biao)立即(ji)通(tong)知業主(zhu)、總包(bao)、施(shi)(shi)(shi)工(gong)(gong)(gong)(gong)管理人(ren)員,同(tong)時繼續擴大(da)檢查(cha),加班加點逐(zhu)根(gen)核對(dui),最終(zhong)發現(xian)(xian)(xian)(xian)(xian)了(le)(le)17處焊(han)接錯誤并(bing)聯系施(shi)(shi)(shi)工(gong)(gong)(gong)(gong)單位按(an)照(zhao)要(yao)求(qiu)于當天加班加點進行了(le)(le)返工(gong)(gong)(gong)(gong)。這只是現(xian)(xian)(xian)(xian)(xian)場(chang)(chang)服(fu)務(wu)(wu)協調小(xiao)分(fen)隊(dui)在整個(ge)現(xian)(xian)(xian)(xian)(xian)場(chang)(chang)安(an)裝(zhuang)(zhuang)技(ji)術服(fu)務(wu)(wu)過程(cheng)中重(zhong)視質(zhi)量監(jian)督的(de)(de)(de)一(yi)個(ge)縮(suo)影,他們細致(zhi)認(ren)真(zhen)的(de)(de)(de)工(gong)(gong)(gong)(gong)作(zuo)(zuo)態(tai)度(du)、及(ji)時高效的(de)(de)(de)工(gong)(gong)(gong)(gong)作(zuo)(zuo)作(zuo)(zuo)風,得(de)到了(le)(le)現(xian)(xian)(xian)(xian)(xian)場(chang)(chang)參(can)建(jian)各(ge)方的(de)(de)(de)高度(du)認(ren)可和肯(ken)定。在機(ji)組順利并(bing)網發電后,用戶特發來一(yi)份感謝(xie)信,向哈電鍋(guo)爐(lu)(lu)(lu)表(biao)達了(le)(le)對(dui)盛隆項(xiang)(xiang)目給(gei)予(yu)大(da)力支持的(de)(de)(de)感謝(xie),也對(dui)長期(qi)駐現(xian)(xian)(xian)(xian)(xian)場(chang)(chang)的(de)(de)(de)安(an)裝(zhuang)(zhuang)、技(ji)術、調試服(fu)務(wu)(wu)團隊(dui)在工(gong)(gong)(gong)(gong)作(zuo)(zuo)中展(zhan)現(xian)(xian)(xian)(xian)(xian)出的(de)(de)(de)優秀職業素養和工(gong)(gong)(gong)(gong)作(zuo)(zuo)能(neng)力給(gei)予(yu)贊譽。
哈(ha)電鍋(guo)爐(lu)深知服務的競(jing)爭是現(xian)(xian)代企業(ye)高質(zhi)量(liang)(liang)發展(zhan)的重要組成(cheng)部分,服務質(zhi)量(liang)(liang)是企業(ye)提高品(pin)(pin)牌競(jing)爭力的關鍵。近年來,哈(ha)電鍋(guo)爐(lu)通(tong)(tong)過加(jia)強(qiang)(qiang)用(yong)(yong)戶(hu)(hu)走(zou)訪,錨定(ding)問題導(dao)向和(he)結果導(dao)向,以解決用(yong)(yong)戶(hu)(hu)問題為突破口,提升用(yong)(yong)戶(hu)(hu)認可度。哈(ha)電鍋(guo)爐(lu)著重加(jia)強(qiang)(qiang)質(zhi)量(liang)(liang)信(xin)息反饋(kui),用(yong)(yong)信(xin)息化(hua)手段更好地發現(xian)(xian)和(he)掌握產(chan)(chan)品(pin)(pin)質(zhi)量(liang)(liang)情況,不(bu)斷改進產(chan)(chan)品(pin)(pin)質(zhi)量(liang)(liang),并通(tong)(tong)過持續加(jia)強(qiang)(qiang)現(xian)(xian)場典(dian)型問題的匯總(zong)(zong)和(he)總(zong)(zong)結工作,總(zong)(zong)結經驗(yan)、固(gu)化(hua)成(cheng)果、舉一反三,提升哈(ha)電鍋(guo)爐(lu)各項目現(xian)(xian)場安裝質(zhi)量(liang)(liang)整(zheng)體水平。哈(ha)電鍋(guo)爐(lu)始(shi)終(zhong)堅持“誠(cheng)信(xin)、篤行、創新(xin)、奮斗”核心理念,多措并舉,增強(qiang)(qiang)服務意識和(he)責任意識,不(bu)斷提升服務質(zhi)量(liang)(liang),用(yong)(yong)優質(zhi)服務創優質(zhi)工程,不(bu)斷鞏固(gu)良好企業(ye)形象,為公司轉(zhuan)型升級高質(zhi)量(liang)(liang)發展(zhan)提供堅實(shi)保(bao)障。

